In the spirit of responsibility for the customer, our company keeps
tight follow-up with product quality, visits our customers
periodically, adopts the suggestions from our customers, and offers
the all-day, all-directional and top-grade market services.
The technical and after-sale services are listed as follows:
1. Provide free technical training, guidance and information of
accessories. One-year warranty is provided. (The detailed reference
will be written into the final contract.)
2. Our technical staff could instruct our customers on the
installation of connector and accessories on site, and deal with
technical and quality issues.
3. We guarantee more than 10 years’ service life of our products
with 2 years’ warranty and life maintenance.
4. 24-hour hot line: 86- 15803070574. Once receive the customer
complaints, we will response within 24 hours.
5. Free maintenance and replacement will be provided if defects
result from quality failure of our product.
6. Our company will provide technical services by phone, fax,
e-mail, etc., please refer to the contact details.
7. Our company will implement the contract strictly; deliver the
products to location specified by our customers for free in
accordance with the mode of transportation.
8. Our company will provide perfect after-sale services and
Once receive the calling of complaints, we will respond to it
within 12 hours at working time and provide solution within 48
hours. If necessary, our company will send technical staff there
and provide on-site solution.